Wireless Sensor Won't Connect to SPARKvue Chromebook via Bluetooth

My Wireless Sensor won't connect to SPARKvue on my Chromebook

Requirements to connect PASCO Wireless Sensors to Chromebooks:

1. Bluetooth 4.0 (or higher) hardware OR PASCO PS-3500 USB Wireless Adapter
2. Bluetooth must be enabled in the Chromebook Settings menu 
3. SPARKvue App from the Chrome Web Store must be installed (NOT the chrome extension)
4. Wireless Sensors should be connected through the SPARKvue App (NOT the Chromebook system settings)
5. Chromebook is running latest OS version

Note: Google Play version of SPARKvue will not work on Chromebook, even if your Chromebook supports Android apps

It is also possible to find additional support for your Chromebook through the manufacturer's website.  Please navigate to the website and look for the support tab.  An update for the Bluetooth radio within the Chromebook may help the connectivity with PASCO sensors.  Below are some manufacturers' support links for Chromebooks.

ACER:https://www.acer.com/ac/en/US/content/support 

ASUS: https://www.asus.com/us/support/Download-Center/ 

Dell: https://www.dell.com/support/search/en-us#q=chromebook%20downloads&sort=relevancy&f:iuxType=[Drivers%20%26%20Downloads]&f:langFacet=[en] 

HP: https://support.hp.com/us-en/document/c05975247 

Lenovo: https://support.lenovo.com/us/en/solutions/ht509604-chrome-support-center 

Samsung: https://www.samsung.com/us/support/downloads/?model=N0002906