Browse our Knowledge Base for answers to common product and software support questions. Be sure and also see our Product Guides and "PASCO How Do I?" videos for short tutorial videos on PASCO software and sensors.
Troubleshooting SPARKvue BT connectivity on iOS or iPadOS
How can I connect my wireless sensors to SPARKvue on and iPhone or iPad?
Updating PASCO Software on SPARK LX/LXi /LXi2Dataloggers with a Flash Drive
This guide will show you how to manually update SPARKvue, MatchGraph or Spectrometry on SPARK LX/LXiLXi2 Dataloggers.
Updating SPARKvue on the SPARK LX/LXi through Google Play (PS-3600, 3600A, and 3601 only)
If you find that you cannot update SPARKvue on your LX or LXi through the PASCO store, it is possible to update SPARKvue using the Google Play store with the instructions within this article.
USB devices not showing up on Mac OS
USB devices not visible on a Mac.
Use of GLX as interface for SPARKvue or PASCO Capstone
How do I use the GLX to get data into a computer using SPARKvue or PASCO Capstone software?
Use of PS-2008A SPARK SLS as an interface for SPARKvue or PASCO Capstone
How do I get sensor data into a computer using my SPARK SLS?
Use Over the Air (OTA) for file transfer from PS-3600B LXi2's to Windows via Bluetooth
Transferring files from LXi2 via Bluetooth
VPAT documents for PASCO educational software
Requesting VPAT documents for PASCO software
Why is the altitude off (and changing) on my weather sensor?
Altitude is changing or is incorrect for GPS values.
Wireless Sensor Won't Connect to SPARKvue Chromebook via Bluetooth
My Wireless Sensor won't connect to SPARKvue on my Chromebook