Browse our Knowledge Base for answers to common product and software support questions. Be sure and also see our Product Guides and "PASCO How Do I?" videos for short tutorial videos on PASCO software and sensors.

Topic: Capstone Software

Extracting an MSI File for Capstone (Windows)

What if I need to extract the MSI file for Capstone?

Topic: Capstone Software • Sensors

Finding the area below a specific range on a graph

How do I find the area under a specific range of data points on the x axis?

Topic: Interfaces & Dataloggers

Firewall requirements for update of PS-3600B LXi2's

What settings are needed on wifi to enable the LXi2 for setup and updates?

Topic: Sensors • Lab Apparatus

Frequency response graph for the Mini Speaker (WA-9605).

Frequency response graph for the Mini Speaker (WA-9605).

Topic: Lab Apparatus

Fuse size and ratings for SE-8829 Student Multimeter

What is the fuse rating for the SE-8829 Student Multimeter

Topic: SPARKvue Software

Getting SPARKvue updated past SPARKvue v4.9.1 on Windows

Only the initial user (Admin installer) allowed to run SPARKvue 4.9.1 on Windows.

Topic: SPARKvue Software • MatchGraph! Software

Graph matching on a SPARK LXi2 with a PASPORT Motion Sensor

An alternative to MatchGraph on your SPARK LXi2 if you have a Wired Motion Sensor (PS-2103)

Topic: Capstone Software

How can I find copies of the icons used in Capstone?

How do I get copies of the icons used within PASCO Capstone?

Topic: Interfaces & Dataloggers

How do I connect a PASCO Bluetooth 2.0 wireless interface to a Windows computer?

I have a PASCO interface that uses Bluetooth 2.0, how do I pair it to SPARKvue or Capstone?

Topic: Lab Apparatus

How do I connect an external signal generator to the Mechanical Wave Driver (SF-9324)?

I want to drive my SF-9324 with a third-party stereo amplifier.

Topic: Sensors • Lab Apparatus

How do I know if the load cells within my PASCO device have been overloaded?

Load cell is not reporting out correct values