Additional Troubleshooting for BT connectivity on Windows
Links to manufacturer pages for common suppliers for Windows OS computers for driver downloads.
Below are some additional resources to help with making sure that the drivers for the Bluetooth radios within your computing device are up to date.
Below are links to the support pages for many common computer manufacturers. If you can please visit the site for the manufacturer of your computer, the site may have more recent drivers for your Bluetooth radios to help with the connectivity of your wireless devices to your computer.
Acer: https://www.acer.com/ac/en/US/content/support
ASUS: https://www.asus.com/support/contact/troubleshooting
Dell: https://www.dell.com/support/home/en-us?app=drivers
Gateway: https://www.gateway.com/gw/en/US/content/drivers-downloads
Lenovo: https://pcsupport.lenovo.com/us/en/
HP: https://support.hp.com/us-en/drivers
Toshiba: https://support.dynabook.com/drivers
Component Manufacturers:
Intel: https://www.intel.com/content/www/us/en/download-center/home.html
Once you have updated your BT drivers, please restart your computer. It may also be helpful to reinstall your PASCO software so that it will know the correct Bluetooth radio and driver to use.
For further assistance, please contact Technical Support at support@pasco.com, through chat on this site during our business hours, or through our web form. Tech Support can also be reached by phone at 1-800-772-8700.