Browse our Knowledge Base for answers to common product and software support questions. Be sure and also see our Product Guides and "PASCO How Do I?" videos for short tutorial videos on PASCO software and sensors.

Topic: Interfaces & Dataloggers • Sensors

Battery replacement instructions for PS-3221

How do I replace the batteries in the PS-3221?

Topic: Interfaces & Dataloggers • Sensors

Battery replacement instructions for PS-3224

How do I replace the batteries in the PS-3224?

Topic: Interfaces & Dataloggers • Sensors

Battery replacement instructions for PS-3225

How do I replace the batteries in the PS-3225?

Topic: Interfaces & Dataloggers • Sensors

Battery replacement instructions for PS-3227

How do I replace the batteries in the PS-3227?

Topic: Interfaces & Dataloggers • Sensors

Battery replacement instructions for PS-3228

How do I replace the batteries in the PS-3228?

Topic: Interfaces & Dataloggers • Sensors

Battery replacement instructions for PS-3231

How do I replace the batteries in the PS-3231?

Topic: Interfaces & Dataloggers • Sensors

Battery replacement instructions for PS-3236

How do I replace the batteries in the PS-3236?

Topic: Interfaces & Dataloggers • Sensors • Lab Apparatus

Battery warranty for rechargeable lithium ion and lithium polymer batteries

How do I get replacement rechargeable batteries for my PASCO product?

Topic: SPARKvue Software • Capstone Software • Other PASCO Software • Sensors

Bluetooth devices not showing up on Mac OS

Enabling Bluetooth connectivity on Macs.

Topic: Lab Apparatus

Bottle dimensions for use with ME-6937 Aquatic Productivity Bottles

Dimensions of bottles for use with the Aquatic Productivity Bottles system.

Topic: SPARKvue Software

Cannot access shared session within SPARKvue 4.7 or earlier

Not able to create a shared session.

Topic: MatchGraph! Software

Cannot change the sensor within MatchGraph

Smart Cart or Motion Sensor not detected within MatchGraph