Browse our Knowledge Base for answers to common product and software support questions. Be sure and also see our Product Guides and "PASCO How Do I?" videos for short tutorial videos on PASCO software and sensors.

Topic: Spectrometry Software

Differences in Pairing PS-2600 and PS-2600A to Spectrometry software

How pairing of PS-2600 and PS-2600A Spectrometers differs.

Disposal Instructions for ezSample Snap Vials

How do I properly dispose of ezSample Snap Vials?

Topic: Lab Apparatus

Droplets not charging for Millikan Oil Drop Experiment

Droplets not charging

Topic: Lab Apparatus

Electrometer is hard to zero or shows values that change rapidly

Precautions for use of and changing batteries within an electrometer.

Topic: Sensors

Emergency calibration standards for pH sensors

Listing of pH of common beverages for emergency calibration references

Enabling chat on the PASCO website

How do I access chat help through the PASCO website?

Topic: En Español

Ensuring pin joint behavior in structures systems

Reducing moments at structures joints

Topic: Lab Apparatus

Equipment used for the Chladni Plate Demo

What equipment is needed for a standalone Chladni plate demonstration setup?

Topic: Sensors • Curriculum

Exploring friction with a Smart Cart

What are some good experiments into friction that can be run with a Smart Cart?

Topic: SPARKvue Software • Interfaces & Dataloggers

Exporting Data to Excel and SPARKlab files from SPARKvue on LXi2 (PS-3600B)

How do I export my data collected in SPARKvue on my LXi2 to Microsoft Excel?

Topic: SPARKvue Software • Interfaces & Dataloggers

Exporting Data with Wireless Sensors that use Integrated GPS

For sensors with integrated wireless GPS sensors:

Topic: Spectrometry Software • Sensors

Exporting files or data from Chromebooks running Spectrometry software

How do I export PASCO Spectrometry data from a Chromebook?